Communication is the key to social integration. Communication enables people to share ideas, express their feelings and effectively contribute to discussions and debates. In most cases, language poses a great barrier to communication between different cultures or communities. For effective cross-cultural communication, people have to realise the need for knowledge. Without knowledge, cross-cultural communication is almost impossible. This knowledge involves understanding the potential cross-cultural problems and developing means to overcome them effectively. Also, people should recognise the need for behaviour adjusts in the case of personal efforts failure. One should realise the differences that are brought about by cultural differences and be slow at making conclusions and judgement that are culturally biassed.
Today’s workplace is diversifying to accommodate different geographical regions and span numerous cultures. Therefore, it 's hard to understand how to effectively communicate with individuals who rely on different means to reach a common goal or speak a different language. Although, people maybe from the same geographical location, there are some cultural differences that should be put into consideration for effective communication to be in place. The first step of effective cross-cultural communication recognises that the sender and receiver of the message are from two different cultures or backgrounds.
Having knowledge on cultural diversity is the key to cross-cultural communication. Learning how to better communicate with people whose first language does not match with ours does not necessarily mean studying their language and culture. However, it is important to learn the basic about other people culture is paramount. The basics about culture help one engage effectively in greetings and physical contact that is the first step of forming an effective communication. Although most companies offer cultural training across different cultures, it is important for people to increase their understanding and knowledge about these cultures. This entails recognising that some individual reactions and behaviours are culturally driven and they may seem inappropriate to you but to them they are culturally appropriate.
Importance of effective cross-cultural communication
In today’s global marketplace, the ability to communicate multi-culturally and effectively is very crucial. For active business production relationship, sensitivity to the potential issues of cross-cultural communication is paramount. To establish a common ground between enterprises or people, the first step is to set up a communication field. Establishing a common ground helps in creating productive dialogue between the two parties that will enhance the relationship between the two sides. While establishing a common ground, the two sides have to recognise the cultural differences and different cultural expectations.
Cultural Differences in Communication Essay
1402 Words6 Pages
The term “culture” refers to the complex accumulation of knowledge, folklore, language, rules, rituals, habits, lifestyles, attitudes, beliefs, and customs that link and provide a general identity to a group of people. Cultures take a long time to develop. There are many things that establish identity give meaning to life, define what one becomes, and how one should behave. Distribution and exercise of power shape attitudes towards authority. How people sustain themselves economically, and how they manage to obtain the necessities of life, determines assigned roles of individuals and the relationships among them. Physical surroundings of people help define the nature, intensity, and longevity of their values. A wealth of resources…show more content…
It can be terrifying to deal with other people if one does not know what to expect. There is often fear surrounding different cultures, we wonder what manners are acceptable. Is there something that will offend another from a decidedly different culture?
The way people communicate varies considerably between, and within, cultures and different norms regarding the appropriate level of assertiveness in communicating can add to cultural misunderstandings.
One aspect of communication style is language usage, across cultures, some phrases and words are used in different ways. Additionally, body language or nonverbal communication is an essential part of how people communicate, and there are differences from culture to culture. Hand and arm gestures, touch, and eye contact or lack thereof, are a few of the aspects of nonverbal communication.
Another aspect of communication style is the amount of importance given to non-verbal communication. Non-verbal communication includes facial expressions and gestures, personal distance, and sense of time. It is no surprise that people have difficulties understanding and communicating with one another due to different cultural customs and experiences, and these differences cause miscommunication.
Communication is a complex system of comprehensive interaction where meaning is